Data protection and privacy

Smile Care Agency processes personal data in accordance with the Data Protection Act 1998 and GDPR 2018 and recognizes the importance of the correct and lawful treatment of personal data. This personal data, whether it is held on paper, on computer or other media, will be subject to the appropriate legal safeguards as specified in the Data Protection Act 1998.

We use and store personal information in several different ways for the purposes of satisfying operational and legal obligations. We have a set of internal policies and procedures and a range of guidance to make sure we comply with the law.

Carer clients, account holders/care recipients, employees and other subjects of personal data held by Smile Care Agency have the right to request access to any of their personal data.

Smile Care Agency fully endorses and adheres to the eight principles of the Data Protection Act.

When working with personal information Smile Care Agency endeavours to only share it with platform members or authorised third parties. Smile Care Agency does reserve the right to anonymise certain healthcare data generated by the platform or the Smile Care Agency Apps. Smile Care Agency also reserve the right to share or sell this anonymised health data to responsible partners such as pharmaceutical or research and development partners.